About Us

SMC Direct is now part of Upgrade Options Ltd.

Upgrade Options Ltd are a succesful, corporate and end user Reseller who believe that the SMC model still has plenty to offer in this exciting market place. "Parts of the SMC business were market leaders in their field and we still see the acquistion of certain elements to be an outstanding opportunity to enhance our core model" - Glenn Morrison, Managing Director, the Upgrade Options Group.

We hope that you continue to enjoy the excellent facilities on this site and would like to take the opportunity to invite you to visit our sister site www.pcupgrader.co.uk.

SMCdirect.com
Clocktower
Greenhills Rural Enterprise Centre
Greenhills Estate
Tilford
Surrey GU10 2DZ

Telephone: 0871 231 7660
Fax: 0871 231 1921

VAT Reg No: 884 2484 89 | Registered in England and Wales | Company No 2873785
Registered Office: Clocktower Greenhills Rural Enterprise Centre Tilford Surrey GU10 2DZ

Click here for our TERMS & CONDITIONS

Team Operation
Our company runs as a team, with every department working with each other to provide the highest level of service to our growing number of customers..

Our Sales Teams are supervised by Team Leaders and Technical Sales executives, who are all dedicated to providing the right solutions for PC users.

In-house Customer Care Teams exist to not only resolve problems, but to prevent them from arising in the first place.

The Logistics Team has the task of ensuring that goods are physically handled quickly, efficiently and carefully so that all transactions are processed right first time.

But as we say, every team is part of the overall team. It's the only way to work.

Security Guarantee
Why is shopping at smcdirect.com is safe :

We use a secure server that encrypts all your personal information
that you send to us - including your credit / debit card number along with your name and
address.

The encryption is handled by a security certificate that is referred
to as an SSL key. This key ensures that the characters you enter are
converted in to bits of code that securely transmit across the Internet
and only become readable again when your data reaches our web servers.

Your details are passed from our web-site to our main computer system within seconds. After a short period of time your card details are deleted from our secure server. Our main system stores your credit card information. This system is not accessible via the internet.

100% Secure - with Thawte Security.

Please note : Since we began trading we have not experienced one instance of credit card fraud resulting from information passed to us.

Helpful Staff

We reinforce the highest standards of quality and ethics in work practices, and we provide continual updates on technical and product training.

We believe we are the best because we reinforce our commitment to our customers with training, evaluation and constant review. To ensure that we continue to offer the highest levels of service we work to strict ISO9002 procedures.

And with our electronic ordering service on the Internet, you can be sure that all staff are totally dedicated to processing your order quickly and exactly as you specify. No matter what the medium, we will always give the service we have become renowned for.

We work on the basis we have proved over the years : that our dedication as a supplier to you will ensure that you stay as a customer with us.